- WHAT WILL I RECEIVE ONCE I PURCHASE A PATTERN?
When you purchase a pattern from Westknits, you are buying a digital download. This can be downloaded to your computer/device.
- WHEN WILL I RECEIVE MY PATTERN?
The pattern will be yours instantly! It will be sent to your email immediately after purchase, as well as being accessible from the order confirmation page.
- HOW CAN I DOWNLOAD MY PATTERN?
The pattern can be downloaded straight from the order confirmation page by clicking “Download PDF Pattern”. You will then be redirected to your shopping cart, where you will find your PDF pattern ready and waiting! Just click on the pattern and the PDF will be downloaded to your computer/device.
Your pattern will also be sent to you via email. You can then click on “Download PDF Pattern” and you will be redirected to westknits.com, where you can download your lovely new pattern.
- HOW CAN I PAY FOR MY PATTERN?
You can pay with either Paypal, iDeal, or credit card.
- I HAVEN'T RECEIVED MY PATTERN. WHERE IS IT?
If you have’t received your pattern, please double check that you followed the steps for downloading your pattern. If you still don’t have access to your pattern, please email@example.com we will make sure you can get started on your project as soon as possible!
- CAN I ADD MY NEWLY PURCHASED PATTERN TO MY RAVELRY LIBRARY?
Unfortunately this is not possible at the moment, but we are working on it.
- HELP, I'M STUCK ON THIS PATTERN!
Don’t worry, we can help you get your knit back on track firstname.lastname@example.org.